SpecGrid support
Help with installation, product fields, or storefront comparison.
Contact support
Email support@getrevenuepath.com and include your myshopify.com store domain, the affected collection or product URL, and a screenshot when relevant.
Response target
Support requests are reviewed on business days. We target an initial response within two business days.
Before contacting us
- Confirm the SpecGrid app embed is enabled in the published theme.
- Confirm storefront comparison is enabled in SpecGrid settings.
- Save settings after adding or removing comparison rows.
- Test a collection that contains at least two published products.